Privacy Policy

We may collect information directly from you, automatically through your use of our website, or through third-party services that help us operate our business.

Information You Provide to Us

Depending on how you interact with us, we may collect:

• Your name
• Mailing or residential address
• Email address
• Telephone or mobile phone number
• Information about the type of photography session or service you are interested in
• Preferred dates, times, locations, and other session preferences
• Information provided during consultations, scheduling, or booking
• Information necessary to provide a particular photography service
• Information related to your purchases and orders
• Information you provide when communicating with our studio
• Information submitted through forms, promotions, contests, model calls, or other studio activities
• Information you voluntarily provide when subscribing to our newsletter or marketing communications

Certain photography sessions may require additional information relevant to the session experience. We collect information reasonably necessary to provide the requested service, manage our relationship with you, operate our business, and fulfill our legal and contractual obligations.

Photographs and Videos

When you hire us for photography or video services, we collect and create photographs, video, and other visual materials as part of providing those services.

Our clients may also voluntarily provide photographs or other materials to us in connection with a session or project.

Our use of photographs and videos for marketing, advertising, promotional purposes, publication, social media, website display, studio samples, competitions, education, or other purposes is governed by the applicable agreement, model release, or other authorization signed by the client or legal guardian.

Information About Children

Because we provide photography services involving children and minors, we may collect personal information and photographs of children when provided or authorized by a parent or legal guardian.

We do not knowingly collect children's personal information for independent use without appropriate parental or legal guardian involvement.

When a parent or legal guardian books a session involving a minor, the parent or legal guardian may be required to provide consent and sign our applicable model release or other agreement.

Our model release may authorize London Photography to photograph the minor, retain copyright in the resulting photographs, and use authorized photographs for marketing, advertising, promotional, educational, social media, website, studio display, publication, competition, and other purposes described in the applicable release.

Parents and legal guardians should review the applicable model release carefully before signing.

When you visit our website, certain information may be collected automatically through standard website technologies and third-party services.

This may include:

• IP address
• Browser type and version
• Device type
• Operating system
• Approximate geographic information
• Pages visited
• Links clicked
• Referring website
• Date and time of visits
• Website interaction information
• Other technical or usage information

We may use this information to operate, maintain, secure, analyze, and improve our website and services.

reCAPTCHA

Our website may use Google reCAPTCHA or similar security technologies to help protect our forms from spam, abuse, and automated submissions.

reCAPTCHA may collect information about your device, browser, IP address, and interactions with the website for security and abuse-prevention purposes. Information collected through reCAPTCHA may be subject to Google's privacy policy and terms.

Our website includes contact and inquiry forms.

When you submit a form, we may collect your name, address, telephone number, email address, information about the type of session you are interested in, and other information you voluntarily provide.

• We use this information to:
• Respond to your inquiry
• Contact you about requested services
• Answer questions
• Provide pricing or session information
• Schedule consultations or sessions
• Follow up regarding your inquiry
• Improve our customer service

Provide information about services or promotions when permitted by law and your communication preferences

If you choose to subscribe to our newsletter or marketing communications, we may collect your name, email address, phone number, and other information necessary to provide those communications.

We use this information to send newsletters, studio announcements, promotions, special offers, session opportunities, educational information, and other communications that may be relevant to our clients and subscribers.

You may unsubscribe from marketing emails at any time by using the unsubscribe option included in the communication or by contacting us directly.

Unsubscribing from marketing communications does not necessarily stop transactional or service-related communications, such as appointment confirmations, scheduling information, order information, or other communications necessary to provide services you have requested.

If you provide your mobile telephone number and consent to receive text messages from us, we may use SMS messaging to communicate about appointments, inquiries, sessions, orders, promotions, or other studio-related information.

Message and data rates may apply depending on your mobile service provider.

You may opt out of marketing text messages by following the opt-out instructions provided in the message or by contacting us directly.

Opting out of marketing messages does not necessarily prevent us from sending necessary transactional or service-related communications.

We use Photobiz Scheduler  to manage appointments and scheduling.

When you schedule an appointment, Acuity may collect information such as your name, contact information, appointment details, and information specific to the type of session or service you are booking.

We use this information to:

• Schedule and manage appointments

• Prepare for your session

• Communicate with you about your appointment

• Provide the requested photography services

• Maintain appropriate business and client records

Photobiz Scheduler collection and processing of information may also be governed by its own privacy policy and terms.

Information stored or processed through Photobiz systems may include contact information, appointment information, client communications, session details, purchase information, and other information necessary to manage our relationship with you.

We may also use other business and technology providers from time to time as reasonably necessary to operate our studio.

We use ShootProof and Photobiz to provide certain client galleries and facilitate access to photographs.

Depending on the service provided, a client gallery may contain photographs, names, email addresses, gallery access information, and other information necessary to provide the gallery service.

ShootProof may also provide clients with the ability to order prints or other photographic products.

Payments associated with orders may be processed through third-party payment providers including Stripe, Square, and PayPal.

We do not need to receive or store your complete payment card information in order to process these transactions. Payment information is handled by the applicable payment processor according to its own privacy and security practices.

We use third-party payment processors, including:

• Stripe
• Square
• PayPal
• Venmo
• Zelle

These providers may collect payment information, billing information, and transaction details necessary to process payments.

We may receive information about a transaction, such as the amount paid, date of payment, payment status, and other information necessary for accounting, order fulfillment, customer service, and business records.

We do not intentionally collect or store complete credit or debit card numbers on our own systems.

We use certain third-party technologies to understand how visitors use our website, improve our marketing, and measure the effectiveness of our advertising.

These technologies may include:

• Google Analytics

• Meta/Facebook Pixel

• Cookies

• Pixels

• Tags

• Similar analytics, advertising, and tracking technologies

These technologies may collect information such as your IP address, browser and device information, pages visited, website interactions, referring website, and other technical or usage information.

We use this information primarily to understand website traffic, improve our website and services, measure advertising performance, and help us reach people who may be interested in our photography services.

We do not sell your personal information.

Some third-party advertising and analytics technologies may involve the collection or use of website activity information by the applicable provider. These providers may process information according to their own privacy policies and terms.

We may use analytics and advertising technologies in accordance with applicable law and any privacy choices or consent mechanisms made available on our website.

Where applicable law provides a right to opt out of targeted advertising or similar processing, we will honor that right as required by law.

Our website may use cookies and similar technologies for essential website functions, analytics, marketing, advertising measurement, security, and other purposes.

Some cookies may be necessary for the website to function properly and may not be able to be disabled through a cookie preference system.

Other cookies and tracking technologies, including certain analytics and advertising technologies, may be considered non-essential.

We are evaluating and implementing appropriate cookie preference and consent mechanisms for our website. When such a mechanism is available, visitors will be able to manage their preferences regarding applicable non-essential cookies and tracking technologies.

You may also manage certain cookies through your browser settings. Disabling cookies may affect the functionality of portions of our website.

Where required by applicable law, we will provide appropriate methods for visitors to exercise applicable privacy choices regarding cookies, targeted advertising, and similar technologies.

We may also recognize legally applicable universal opt-out signals, including Global Privacy Control, where required by applicable law.

Our website may contain links to our social media accounts and other third-party websites or services.

Our social media accounts may include platforms such as Facebook, Instagram, TikTok, or other platforms we use from time to time.

Clicking on a social media link takes you away from our website and to a third-party platform. Your use of those platforms is governed by the privacy policies and terms of those third parties.

Similarly, links from our social media accounts to our website do not themselves cause us to receive additional information from the social media platform beyond what you voluntarily provide or what may be collected through applicable tracking technologies.

We are not responsible for the privacy, security, content, or practices of third-party websites, platforms, applications, or services.

13. How We Use Personal Information

We may use information we collect to:

• Respond to inquiries

• Schedule and provide photography and video services

• Communicate with clients and prospective clients

• Manage appointments

• Process purchases and payments

• Provide client galleries

• Fulfill print and product orders

• Provide customer support

• Send requested or permitted marketing communications

• Manage email and SMS communications

• Maintain client and business records

• Improve our website and services

• Analyze website traffic and marketing effectiveness

• Promote our photography services

• Administer promotions, events, contests, and special offers

• Protect the security and integrity of our systems

• Prevent fraud, abuse, or unauthorized activity

• Comply with legal obligations

• Enforce our agreements and protect our legal rights

• Carry out other purposes disclosed to you at the time information is collected or with your consent when required

London Photography does not sell your personal information.

Information collected through our website, studio, scheduling systems, client management systems, galleries, forms, communications, and other business systems is primarily used by London Photography to operate our business, communicate with clients and prospective clients, provide services, manage client relationships, and support our marketing and business activities.

This may include using information to:

• Respond to inquiries

• Communicate with prospective and current clients

• Schedule and manage photography sessions

• Prepare for and provide photography and video services

• Manage client relationships and records

• Send requested or permitted email and SMS communications

• Provide information about our photography services, promotions, events, and special offers

• Process payments and fulfill orders

• Provide access to client galleries

• Fulfill print and photographic product orders

• Improve our website, services, and client experience

• Measure the effectiveness of our marketing

• Maintain business, accounting, and legal records

• Protect our business, clients, systems, and property

• Comply with applicable laws and legal obligations

We may use third-party service providers and business systems to perform these functions on our behalf. These providers may process personal information as necessary to provide the services they offer to our studio.

Our service providers may include scheduling, customer relationship management, email and SMS communication, gallery hosting, payment processing, analytics, advertising, website hosting, security, and other technology providers.

These providers may include ShootProof, Stripe, Square, PayPal, Google Analytics, Meta/Facebook, PhotoBiz, Google reCAPTCHA, and other providers we may use from time to time.

Third-party providers may process information according to their own privacy policies, terms, and applicable contractual obligations.

We may also disclose information when you specifically authorize us to do so, when necessary to provide a service you have requested, when required by law or legal process, to protect our rights or the safety of our clients or others, or in connection with a legitimate business transaction such as a merger, acquisition, reorganization, or sale of business assets.

If we intend to use or disclose your information for a materially different purpose than the purposes described in this Privacy Policy, we will provide additional notice or obtain consent when required by applicable law.

London Photography LLC retains copyright ownership in photographs and other original creative works produced by the studio except where a written agreement states otherwise.

Clients may receive personal-use, commercial-use, or other rights according to the specific products, licenses, agreements, or services purchased.

Where a client signs a model release, the release may grant London Photography permission to use specified photographs or videos for marketing, advertising, promotional, educational, social media, website, studio display, publication, competition, or other purposes described in that release.

A model release signed by a parent or legal guardian may also authorize the use of photographs of a minor.

The terms of an applicable model release or other signed agreement may provide additional rights or restrictions concerning photographs and videos.

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business and financial records, fulfilling contractual obligations, resolving disputes, enforcing agreements, protecting our business, and complying with legal requirements.

The length of time we retain information may vary depending on the nature of the information and the purpose for which it was collected.

Photographs and creative works may be retained for longer periods as necessary for archival, business, copyright, client service, or other legitimate business purposes.

We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting information over the internet or storing information electronically is completely secure. We cannot guarantee absolute security of information transmitted to or stored by us or our third-party service providers.

Depending on applicable law, you may have choices regarding your personal information.

You may:

• Request information about personal information we maintain about you

• Request correction of inaccurate information

• Request deletion of certain personal information

• Opt out of marketing emails

• Opt out of marketing text messages

• Manage certain cookie or tracking settings through your browser or our website, when available

• Exercise other privacy rights available under applicable law

Some information may not be eligible for deletion or restriction where we are required or permitted to retain it for legal, contractual, security, accounting, copyright, or other legitimate business purposes.

Colorado residents may have certain privacy rights under the Colorado Privacy Act and other applicable Colorado privacy laws, depending on whether those laws apply to the particular processing activity and whether London Photography is subject to the applicable requirements.

These rights may include the right to:

• Access personal data

• Correct inaccurate personal data

• Delete certain personal data

• Obtain a portable copy of certain personal data

• Opt out of certain processing activities, including targeted advertising, the sale of personal data, or certain forms of profiling, where applicable

London Photography LLC does not sell personal information.

Where applicable law provides a right to opt out of targeted advertising or other covered processing, you may exercise that right using the methods provided through our website or by contacting us directly.

Colorado currently recognizes Global Privacy Control (GPC) as a universal opt-out mechanism. Where we are subject to an applicable requirement to honor GPC or another legally recognized universal opt-out mechanism, we will process the signal in accordance with applicable law.

To submit a privacy request, please contact us using the contact information provided below.

We may need to verify your identity before completing certain requests in order to protect your information from unauthorized disclosure.

Under Colorado law, applicable privacy requests generally must be answered within 45 days. Where permitted by law, this period may be extended by an additional 45 days when reasonably necessary, and we will provide notice of the extension and the reason for the delay.

Our services may involve photographing children and minors. We generally work with parents or legal guardians who provide information and consent on behalf of minors.

We do not knowingly seek to collect personal information directly from children for independent use without appropriate parental or legal guardian involvement.

If you believe that a child has provided personal information to us without appropriate parental or legal guardian involvement, please contact us so we can evaluate and address the situation.

Photographs of minors are handled according to the applicable client agreement and model release.

Our website and business operations may rely on third-party services to provide scheduling, customer management, communications, payment processing, online galleries, analytics, advertising, website hosting, security, and other functions.

These third parties may independently collect and process information according to their own privacy policies and terms.

We encourage you to review the privacy policies of any third-party services you use through our website.

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, services, legal requirements, or privacy practices.

When we make changes, we will update the "Effective Date" at the top of this Privacy Policy.

We encourage you to review this Privacy Policy periodically for the most current information about our privacy practices.

23. Contact Us

If you have questions about this Privacy Policy, would like to make a privacy request, or have concerns about how your information is handled, please contact us:

London Photography LLC
5581 S Jericho Way
Centennial, CO 80015
Phone: 720-930-5090

You may also contact us through the contact form on our website:

www.jameslondonphotography.com/contact

Last Updated: October 2, 2026